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ALL YOU NEED TO KNOW
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5. BOARDING TIME AND PLACE

Check-in time is a minimum 30 minutes before sailing out.
The exact registration time will be given to you by our agency.
It is your responsibility to arrive on time.
In case of delay, please call 800-327-9501 and inform the company.
Ports can be reached by taxi from hotels or airports, buses from terminals, or by railway.
Each passenger is responsible for identifying and delivering his luggage to the destination.
Luggage will be delivered to those paying for a special luggage escort service. This service is only available during office hours and must be booked at least 14 days before the cruise starts. You should hand your baggage to loading personnel on the pier/terminal.
Please make sure the luggage is duly locked and marked with the shipping company’s pendant that comes with the voucher.
Loading service payment is usually 50 cents per bag and should be paid directly to staff.
Luggage that remains at the terminal and that is not handed over to staff will be delivered to the ship if marked. This delivery, however, will be charged separately.
If your baggage is damaged during loading or unloading, you must submit a report in writing to staff.

6. ADDITIONAL SERVICES - INSURANCE

We recommend that you opt for additional insurance (health insurance, life insurance, cancellation, baggage insurance) under our insurance program.
In each cabin, there is a safe where you can store your documents, papers, cash and jewelry.
Carnival Company bears no responsibility for the loss or theft of money, jewelry or other valuables that are stored in the safe.
At the information service, there is a special safe designed for larger valuables and quantities at no charge.
Passengers will be charged $40 for lost keys.
Whenever leaving the ship, please take any item of particular value with you (cameras, camcorders, etc.)

7. VISITS ON BOARD

Shipping companies do not allow visits to the ship upon embarkation or disembarkation in ports. We ask for your understanding in this matter.


Suncana vura d.o.o. for business services and tourism, Kozarska 2, 10000 ZAGREB, CROATIA • tel: +385 1 481 36 35 ; 481 36 36 • mail: infosv@suncana.org